Quality + Performance Excellence

MGT B725
3.00 crs.

This MBA elective course is designed to introduce the student to the knowledge and skills necessary to create high performing, sustainable, resilient, and responsible organizations. The course focuses on organizational design and diagnosis using the Baldrige Quality Award Criteria for Performance Excellence. The course also covers essential leadership / managerial skills from the field of quality management and leadership theory to empower students to influence an organization to move ahead through continuous improvement.

Course Prerequisite

Course Cross-listing

Course Corequisite